Hiring assessments that you can’t cheat with AI.

Loop identifies top-1% support agents & virtual assistants, by testing applicants on real-life scenarios.

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Helping these amazing customers:

1. Test

Real-life scenarios

With one click, you can send a Loop Challenge link to your entire applicant pool.

Our tests are based on real-life scenarios. They're a much more reliable indicator of performance than resume screens or essay questions.

2. Compare

Rank your applicants

Loop Challenge goes beyond “right” or “wrong”. We measure a battery of relevant skills, such as critical thinking, attention to detail, and even typing speed.

In other words, we’ve designed Loop Challenge to fit your specific hiring needs.

3. Interview

Hire effectively

As applicants complete the exam, we’ll display recommendations on who to interview. Our templates allow you to streamline the process of managing rejections and interview requests.

Loop integrates with your ATS, so you don’t need to change your existing workflows — we provide value from Day One.

Results in 15-20 minutes.

Don’t scare away your best applicants by making them jump through a million hoops. Instead, give them a quick test that shows how they’ll perform in real life.


Faster time-to-hire


Final screen pass rate


Candidate satisfaction


Assessments graded

Measure what matters


We identify applicants who communicate effectively in a support context — no run-on sentences, no jargon.


Our interactive assessment measures how well candidates can handle unfamiliar real-world support scenarios.


We evaluate how quickly candidates can sift through information in CRMs and admin panels.


Loop evaluates fluency with basic web tools and functions, as well as the ability to quickly learn new skills.

Tailored for customer-facing roles

Our skills-based assessment makes it easy to hire people who will:

Learn quickly

Accurately answer customer questions

Go above-and-beyond

Better candidate experience

Loop Support focuses on the candidate experience. That’s why our customers experience ultra-low drop-off rates of candidates.

“This is the first time I’ve had fun doing a skills assessment during the hiring process. Loved it! I enjoyed showing how I could easily manage real-life situations.”
Caroline, Candidate

Loved by support professionals

Wagetap Graphic

“Before, it took us a month to hire someone. Now it takes us a week, thanks to Loop!”

Charlotte, CSM at Wagetap
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Hi Operator Graphic

“Loop fills a unique need in the recruitment toolkit. With Loop's pre-hire assessment tool, we're able to calibrate applicants to our desired skill profile and identify those who demonstrate the necessary competencies to excel in the role.”

Liz, Founder at HiOperator
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Steadily Graphiic

“Loop gives us a deeper understanding of how people will perform on the actual job — versus just us asking them scenario based questions, or reading something on a resume.”

Caleb Holder, Senior Recruiter at Steadily
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Make your hiring process
faster, smarter, and easier.

Try our interactive demo today to discover how Loop can improve your hiring process.

Try for free